Terms of service
Purpose and publisher
These terms govern the subscription to the Nestiz software, published by CLOUDCORE (single-shareholder simplified joint-stock company, Versailles Trade Registry 820 738 714 — see the legal notice page for details). Nestiz is aimed at short-let rental professionals; by subscribing, the customer states they are acting for the purposes of their professional activity.
The service
Nestiz is an online property-management software: calendar, sync with connected booking platforms (Airbnb, Booking.com, Expedia via Channex), automatic messages, cleaning schedule and check-in/out. The customer remains solely responsible for the accuracy of the information they enter (rates, availability, house rules) and for complying with the regulations applicable to their rental activity (registration, tourist tax, local rules).
Price and billing
The subscription is monthly: €10 incl. VAT for the first listing, then €2 incl. VAT per additional active listing, charged in euros by card via Stripe. If the account displays another currency, the conversion follows the European Central Bank's daily reference rate, but the charge stays in euros.
A listing added during the month is billed from the following month; a listing removed stops being counted from the following month.
Term and cancellation
The subscription has no minimum term. The customer can cancel at any time from their account; access stays open until the end of the already-paid period, then stops, with no notice period and no renewal to negotiate.
As the customer confirms acting in a professional capacity, the subscription does not carry the right of withdrawal provided by French consumer law for contracts between a professional and a consumer (article L221-3).
Availability and evolution of the service
Nestiz is in its launch phase. CLOUDCORE may evolve the features, temporarily interrupt the service for maintenance, or suspend a connection to a third-party platform if that platform malfunctions. No availability commitment (SLA) is guaranteed at this stage.
Liability
CLOUDCORE uses reasonable efforts to keep the sync with connected platforms reliable, but cannot be held liable for outages, delays or errors caused by those third-party platforms or by the payment provider. Except in case of gross negligence or wilful misconduct, CLOUDCORE's liability under this contract is capped at the amount paid by the customer over the previous three months.
Termination by CLOUDCORE
CLOUDCORE may suspend or terminate access in case of non-payment or use that does not comply with these terms, after notice by e-mail.
Transfer of the contract
CLOUDCORE may transfer this contract, with all related rights and obligations, to any company that takes over the operation of Nestiz, including a company set up for that purpose. By accepting these terms, the customer consents in advance to such transfer under article 1216 of the French Civil Code, and releases CLOUDCORE from its obligations for the future as from the transfer date (article 1216-1).
The customer is notified of the transfer by e-mail at least thirty days before it takes effect. The subscription, its price and the customer's data are taken over unchanged by the transferee. A customer who does not wish to continue with it may cancel free of charge before the transfer date.
Intellectual property
The Nestiz software remains the property of CLOUDCORE. The subscription grants a personal, non-exclusive, non-transferable right of use for the term of the contract. Data entered by the customer (listings, rates, bookings) belongs to them.
Governing law
These terms are governed by French law. Failing an amicable resolution, any dispute falls under the jurisdiction of the courts where CLOUDCORE has its registered office.
Changes to these terms
CLOUDCORE may amend these terms; the customer is informed by e-mail or within the app. Continued use after the change takes effect constitutes acceptance.